SHIPPING POLICY
At DALLIA, we are committed to delivering each order with care, transparency, and respect for your time and expectations. Please read our shipping policies carefully, as they differ for retail and wholesale purchases.
Aviso legal
RETAIL ORDERS
Order Processing
Retail orders are processed within 3 to 5 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.
Shipping Methods & Delivery Time
We use reliable carriers such as USPS & UPS
Estimated delivery times:
• Domestic (USA): 3–7 business days
• International: 2–4 weeks, depending on destination, customs, and local delivery
systems
Shipping Costs
Shipping fees are calculated at checkout. Free shipping may apply on orders over a certain amount or during promotional campaigns.
Tracking Information
A tracking number will be sent via email once your order is shipped.
Customs & Import Taxes
International buyers are responsible for any customs duties, import taxes, or VAT applied by their country. These charges are not included in the purchase price or shipping fees.
Shipping Issues
If your order is lost or arrives damaged, please contact us within 7 days at
hello@dalliaworld.com, including your order number and photos of the issue, if applicable. We will evaluate the case and respond accordingly.
⸻
For wholesale purchases, please contact hello@dalliaworld.com
